Legal Policies

KBC Advanced Technologies Ltd (KBC) is a wholly owned subsidiary of Yokogawa Electric Corporation.

KBC is committed to protecting your personal information. This privacy policy relates to our use of personal information we collect from you via the website, phone and email. The use of KBC’s website pages is possible without any indication of personal data. If the processing of personal data is necessary and there is no statutory basis for such processing, we will obtain consent from you.

Processing of personal data, such as the name, address, email, IP address or telephone number by KBC shall be in line with the EU’s General Data Protection Regulation (GDPR) and in accordance with all country-specific data protection regulations applicable to KBC. By means of this data protection declaration, KBC would like to inform you of the nature, scope and purpose of the personal data we collect, use and process. Furthermore, you are informed, by this declaration, of the rights to which you are entitled.

KBC has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. If you are concerned about sending your personal data via the KBC website you can use alternative means e.g. email.

1. Name and Address of KBC

The data controller for the purposes of the GDPR or other country-specific data protection laws and other provisions related to data protection is:

KBC Advanced Technologies Ltd,
42-50 Hersham Road,
Walton on Thames,
Surrey, KT12 1RZ,
United Kingdom

Phone: +44 (0)1932 242424

2. Data Protection Officer

To contact the Data Protection Officer:

Phone: +44 (0) 1932 242424


You may, at any time, contact our Data Protection Officer with all questions and suggestions concerning data protection.

If you are located within the European Union and you have any questions about this Privacy Policy, you can contact us at:

3. Cookies

The KBC website uses cookies. Cookies are text files from KBC that are stored on your internet-connected device (computer, smart phone, tablet, etc.) via its web browser. Cookies from the KBC website record information about your visit such as what device you are using, which pages on our site you are visiting and check if this is a repeat visit.This allows us to tailor our website to usage and interests.

You may, at any time, prevent the setting of cookies through our website by means of a corresponding setting on your web browser to permanently deny the setting of cookies. Furthermore, you may delete cookies that have already been set at any time via your web browser or other software programs. This capability is possible in all popular web browsers. If you do decide to deactivate the setting of cookies in your web browser, not all functions of our website may be entirely usable.

4. Collection of General Data and Information

KBC collects a series of general data and information when you visit the website. This general data and information are stored in our server log files and include (1) the browser types and versions used, (2) the operating system used by the accessing device, (3) the website from which an accessing device reaches our website (so-called “Referrers”) such as Google, (4) the sub-websites, (5) the date and time of access to the website, (6) the internet protocol address (IP address) used to access the website, (7) the internet service provider of the accessing device, and (8) any other relevant data and information that we deem vital to preventing malicious attacks on our information technology systems or for troubleshooting our information technology systems in the event of any malicious attack, real or perceived.

KBC does not draw any conclusions about you personally or individually when using this general data and information. This information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website, (3) protect the long-term viability of our information technology systems and website technology and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack or criminal misuse. Therefore, KBC analyzes collected data and information statistically and in the aggregate, with the aim of increasing the data protection and data security of our company, and to ensure an optimal level of protection for the personal data we process. The data of the server log files are stored separately from all personal data provided by you.

KBC uses Piwik PRO to analyse traffic to its website. This information allows us to understand general aggregated trends such as the countries and technologies that access our website as well as information as to what pages and documents are popular. This data is not personally identifiable and allows us to understand general trends. See the Piwik PRO policy on how it uses data when you use its partners' sites or apps.

KBC uses the ClickDimensions platform. This allows us to manage the forms on our website to fulfil content, email you and understand the content you use. If you have previously supplied us your details we will record your content choices and preferences against your profile. See the ClickDimensions privacy policy.

Our webinar platform partner is ON24. They process registration data and help us record information such as if you registered or attended one of our webinars. See the ON24 privacy policy.

5. Security

The security of your personal data is important to us. We implement security safeguards designed to protect your data such as HTTPS which is a secure protocol that encrypts the transmission of the data. We regularly monitor our systems for possible vulnerabilities and attacks and we use reasonable organizational, technical and administrative measures to protect personal data under our control. Unfortunately, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting our Data Protection Officer.

6. Sharing Your Personal Information with KBC

You may submit your personal data for a variety of reasons, for example, to download whitepapers, register for events or webinars, to participate in surveys or subscribe to our company’s newsletter. The personal data entered by you is collected and stored by us.

Personal data collected as part of the registration for any of the above, will be used to facilitate the content or event in question as well as provide you relevant marketing information and enable any business or support relationships. You may unsubscribe from marketing communications, or through our subscription center you can tailor the information you receive. You can do this by clicking on the corresponding links which can be found in any marketing email.

7. Sharing Your Personal Information With Our Partners

We do not sell or otherwise disclose personal information about you except as described here or at the time of collection.

We may share personal information with our joint marketing partners and other business partners for the purposes described in this Privacy Policy.

We reserve the right to transfer to relevant third-parties any information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation) or other business combination. In such case, we will require the relevant third parties to provide comparable levels of protection as KBC provides with respect to the information we share.

8. Rights to Access and Control Your Personal Data

KBC shall, at any time, provide information upon request to you as to what personal data is stored about you. In addition, KBC shall correct or erase your personal data at your request, insofar as there are no statutory storage obligations.

9. Contacting KBC via the Website

The KBC website has an online form and email address for quick and direct communication with us. If you contact KBC by email or via a contact form, the personal data transmitted by you is automatically stored. Such personal data transmitted on a voluntary basis by you to KBC is stored for the purpose of processing or contacting you.

10. Data Protection for Job Applications and the Application Procedures

KBC shall collect and process personal data of job applicants in accordance with KBC’s application procedure. The processing may also be carried out electronically. This is the case, in particular, if an applicant submits corresponding application documents by email or by means of a web form on the KBC website. If KBC concludes an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with legal requirements. If no employment contract is concluded with the applicant by KBC, the application documents shall be erased six months after notification of the refusal decision, provided that no other legitimate interests of KBC are opposed to the erasure.

11. Legal Basis for the Processing

GDPR or country-specific data protection regulations applicable to KBC set out the legal basis for processing personal data for which we obtain consent for a specific processing purpose. Processing of personal data may be necessary for contract purposes for example, for the supply of goods or to provide any other service. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. KBC is subject to a legal obligation by which processing of personal data is required, such as for the fulfilment of tax obligations. In rare cases, the processing of personal data may be necessary to protect the vital interests of you or of another natural person. This would be the case, for example, if a visitor were injured in our company and their name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Finally, processing operations, which are not covered by any of the abovementioned legal grounds, may be necessary for the purposes of the legitimate interests pursued by KBC, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned and in accordance with the country-specific data protection regulations applicable to KBC. It is considered that a legitimate interest could be assumed if you or your employer are a client of KBC.

12. The Legitimate Interests Pursued by KBC

The processing of personal data to carry out our business in favour of the well-being of all our employees is considered a “Legitimate Interest Pursued by KBC.”

13. Period for Which the Personal Data will be Stored

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfilment of a contract or the initiation of a contract.

14. Cross-Border Transfer

Our services are global and data (including personal data) may be stored and processed in any country where we have operations or where we engage service providers. We may transfer data to countries outside of your country of residence, which may have data protection rules that are different from those of your country. However, we will ensure that any such transfers comply with applicable data protection laws and that your data remains protected to the standards described in this privacy policy. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal data for legal requirements.

15. Provision of Personal Data as Statutory or Contractual Requirement

The provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract with personal data provided by you, which must subsequently be processed by us. You are, for example, obliged to provide us with personal data when our company signs a contract with you. The non-provision of personal data may have the consequence that the contract with you could not be concluded.

16. Existence of Automated Decision-Making

We do not use automatic decision-making or profiling.

17. Purpose of KBC’s Website

We adopt the above policy because we assume that as a visitor to our site, you have a professional interest in the products and services you explore.

18. Links to 3rd Party Websites

While we enforce this privacy policy for our site, we must remind you that we do not warrant that the same privacy policy will continue to not apply if you follow any links which take you away from our website.

19. Use of KBC’s Website by Minors

Our site is intended for professionals working in, supplying to, or serving the Energy and Chemical industries, and thus not for minors under the age of 18. That said, you should not find anything on our site offensive or disturbing to minors - in fact minors may find much of the site's content educationally informative. We advise minors to seek parental approval before sending personal information to us or before visiting our site.