Training quality assessment in the process industry

Written by: Dave Loubser

We’ve seen some clients use ‘soft’ assessment methods, such as unstructured interviews and presentations. Typically these assessments have been subjective and the results can be interpreted in a manner of ways. Deployment of KBC’s assessments have highlighted glaring gaps in basic equipment, process, physics, chemistry and safety knowledge, and skills amongst operations and engineering staff across new hires and experienced staff.

In this paper we look at two sites in the Middle East and discuss the benefits and what’s involved in a structured assessment process.