KBC was appointed by a North American-based global customer on a capability development project focused on new-hire and console operator training, policies and standards. The project encompassed all the company’s wholly-owned refineries around the world.
The company needed KBC to assess all its assets worldwide and to evaluate the status quo against best practice. The project therefore needed to cover 7 refineries around the world, each with different training systems.
KBC developed a comprehensive capability development program comprising the following elements:
While most of the training itself was delivered directly by the customer, KBC also provided support in the delivery of the initial fundamentals training program.
KBC produced a comprehensive set of well-defined corporate learning and development policies, supported by a training master plan and detailed curricula. A detailed and updated new-hire and console operator selection policy was produced in support of the customer's operator progression plans. Policies were successfully validated across multiple customer sites, providing the required consistency throughout the organization.
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Europe’s refiners, through their industry organization Fuels Europe, have set out their long-term ambitions in a new program called Vision 2050. Putting this vision into practice will require Europe’s refiners to rethink and rebuild their long-term strategies, along the way transforming their organizations into modern, flexible knowledge-based enterprises. Read more in this market insight by KBC Chief Economists.
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BLOG
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Duncan Micklem, Strategy Director
Rising operational costs, a retiring knowledge pool and aging, inflexible infrastructure are just three of a number of threats the process industries currently face. These challenges, however, can be resolved if plants adopt an efficient Digitalization strategy. Here, Duncan Micklem, Director of Business Strategy at KBC, argues why urgent action needs to be taken and the time to Digitalize is now.
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