They wanted more than just a traditional simulation built on an ad-hoc basis which only provided an accurate representation for a particular operating case in a snapshot of time. The solution needed to provide insight to multiple issues that a business needs to answer.
The Petro-SIM® simulation software which uses first-principles provided them with a digital twin with the same accurate representation for their full operation range. It provided a centralized model that offered a single version of the truth.
Most of their decision-making activities geared to improving plant profitability rely on a process model. The Petro-SIM digital twin model accelerates their decisions. It is now easier to identify and resolve issues improving productivity.