Working as part of a team including business development (BD)
and software support specialists, this role will combine your
engineering knowledge, simulation software skills and business acumen to
help sustain and grow KBC’s software business within the APAC region.
KBC’s current client base in this region is predominantly
refinery/petrochemicals based, and a knowledge of these industries is
required. KBC’s Petro-SIM/SIM Suite package is the software focus for
this market sector. The post will require you to be confident in using
KBC’s simulation software to the level at which you are able to provide
effective first line technical sales support. Training will be provided
and you will be expected to work closely with software specialists in
KBC’s global software support and development teams.
In order to grow KBC’s business, you will need a willingness to
learn about the rest of KBC’s current and future software portfolio and
gain an appreciation for how software and emerging technologies such as
digitalization can be used as an enabler for the wider KBC business to
provide optimum solutions for our clients.
You will be required to work as part of a team - across the APAC
region and remotely and be willing to travel as and when required –
mainly on a regional basis (with occasional intercontinental travel) -
approximately 50% of the time.
Due to the wide spread geographical location of KBC development,
support and BD staff, is essential that you have a flexible attitude to
support team members as and when the need arises and to liaise
effectively with colleagues globally.
Main Roles and Responsibilities:
Technical Sales: work closely with the sales teams to identify
new opportunities for KBC’s software, plan and execute sales strategy.
Raise the profile of KBC’s software regionally both within KBC/Yokogawa
and externally, participate in marketing events, conferences and
organizing training/information sessions where appropriate. Coordinate
development of proof of concept models for new opportunities.
Sales and Marketing Support: Conduct demonstrations of the
software and answer technical questions as part of the sales process.
Lead and monitor software trials with potential customers. Contribute to
technical proposal development.
Client Relationship Management: Proactively engage with KBC’s
software clients within region, with a view to sustaining and growing
KBC’s software business. Maintain a high level of customer engagement
and satisfaction and prompt resolution of issues as they arise.
BEng/ MEng in Chemical/ Process engineering is required or equivalent experience
Minimum 7 – 12 years’ industry experience
Technical sales experience would be preferred
Knowledge of refinery/petrochemicals industry and processes.
Knowledge of up/mid-stream and other industry sectors such as chemicals, fertiliser and related industries is an advantage.
capability in process simulation as an end user and/or a software
vendor. Detailed knowledge of Petro-SIM, Hysys and/or Unisim is an
Good organizational skills and ability to manage a complex workload essential
communication skills in both written and oral English. Candidate
proficient in other regional languages is a plus to liaise and provide
support to regional clients.
Good interpersonal skills and the ability to deal with colleagues and clients professionally.
Prior experience of working in a multinational organization and as part of a global team is an advantage.
Ability to work well in a team environment and willingness to assist others
Display a high level of professionalism towards colleagues and as an ambassador of the company
Must be a self-starter who demonstrates a flexible approach
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