Software support and maintenance
Our support and maintenance services ensure software is consistently delivering superior results. It includes enhancements to software products in the form of updates, upgrades and major road map developments. We offer a range of support and maintenance solutions, together with a global help desk that manages all support needs through to resolution.
Other software services
Simulation modeling software
KBC’s simulation modeling software is designed to enable you to build your own models easily. Our industry and software experts are available to help too, and can assist with design and calibration of models and assistance with plant test runs.
Application software design and development
We can design and develop software to meet your exact requirements. Our specialization is in harnessing real-time process data and its associated context to build applications to solve technical problems, or to systematize work flow processes.
Whether we use a KBC software product, a custom-built application or a third-party product, our experts can help with all aspects of implementation: system architecture, software installation and application configuration.
Training is offered with all KBC software solutions. Customers can sign up for any of our regularly scheduled classes or may request a class dedicated to your specific company and product needs. Additionally, web-based self-directed training is available through our dedicated YouTube channel.
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Oct 10, 2018
Europe’s refiners, through their industry organization Fuels Europe, have set out their long-term ambitions in a new program called Vision 2050. Putting this vision into practice will require Europe’s refiners to rethink and rebuild their long-term strategies, along the way transforming their organizations into modern, flexible knowledge-based enterprises. Read more in this market insight by KBC Chief Economists.Read full article
Jul 24, 2018
In the power industry, the future is meeting the present head on as a wave of digitalization crashes over industrial control systems that are, in many cases, decades old. Operational excellence for these companies increasingly depends on how efficiently their IT interacts with their OT. In large power companies, this kind of inter-departmental alignment is difficult enough. However there are also external factors that make it even harder.Read full article
Jul 23, 2018
The focus should be on providing information and understanding directly to the decision makers in a way that drives the business as a whole to make improvements in reliability.Read full article
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