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Legal policies

Terms of use and privacy policy



By using this website you agree to be bound by these terms of use.
KBC Advanced Technologies Ltd ("KBC") owns the copyright to the information contained on this website or we are licensed or authorised by the copyright owner to display the information.

Please note that you are not authorised to distribute, copy or display this website or any section thereof for commercial gain or otherwise, and you may only use our information for your own internal purposes. You are forbidden to frame pages from this website or to copy content from this website without our express written permission.

You may download and print our information only for your personal use. You are not entitled to copy, download, store, reproduce, resell, license, distribute, disseminate, transmit or otherwise deal with the information on this website or any part thereof on any commercial basis or otherwise in any format or by any means, including but not limited to the internet, intranet or other type of network.

You are responsible for determining for yourself the usefulness of all the content on this website and the purposes for which the information is used. Our information is provided as is. Our information has been compiled from sources believed to be reliable but no warranty, express or implied, is given that our information is complete or accurate nor that it is fit for a particular purpose. All such warranties are expressly disclaimed and excluded.

We give no warranty as to the performance of the internet generally or this website. The performance of this website may be subject to arbitrary delays beyond our control. We are not responsible for the content of any other external website from which you have accessed this website.

You are solely responsible for accessing this website and we are not liable for any failure or fault in your equipment receiving, handling, formatting or displaying our website or our information.

We shall not be liable for loss of business revenues, lost profits or any punitive, indirect, consequential, special or similar damages howsoever caused, whether in contract, tort or otherwise.

Registered trademarks

KBC, the KBC logo and Petro-SIM, Multiflash, Maximus Co-Pilot Program, SuperTarget, OpX and Profit Improvement Program are registered trademarks of KBC Advanced Technologies Limited in the United Kingdom and KBC Advanced Technologies, Inc. in the United States. Other brand names mentioned herein are for identification purposes only and may be trademarks of their respective holder(s). Information is subject to change without notice. © 2017 KBC Advanced Technologies Limited. All rights reserved.

Seminar cancellation and refund policy

Cancellations may be made up to 30 days prior to the first day of the seminar for a full refund. Cancellations received less than 30 days prior to the first day of the seminar are subject to a $300 cancellation charge. Confirmed registrants who fail to attend must pay the entire fee.


This, the Privacy Statement of KBC Advanced Technologies Ltd ("KBC"), discloses the information privacy practices for KBC's website ("KBC Site"). Last updated 7 February 2011.

Information collection and use
KBC collects Personally Identifiable Information ("PII") about you that you specifically and voluntarily provide. PII includes information that can identify you as a specific individual, such as your name, phone number, or email address. Although you are required to register as a member of the KBC Site in order to use certain areas and some PII is needed in order to process and fulfil requests, many areas of the KBC Site can be accessed without providing any PII.

KBC collects PII when you:

  • register to use the technical services, software support or discussion areas;
  • log on to the technical services and software support areas or a client extranet;
  • participate in a surveyor similar event;
  • contact KBC; and
  • subscribe to newsletters and technical articles.

On all KBC Site pages that collect PII KBC specifically describes what information is required in order to provide you with the information, product or service you have requested. KBC is the sole owner of the information collected on the KBC Site. KBC will not sell, share or rent this information to anyone else in ways other than as disclosed in this statement. KBC collects information from KBC Site users at several different points:

Surveys and similar events
Occasionally KBC may offer members and site visitors an opportunity to participate in a survey or similar event. Information collected by KBC when you participate in a survey or similar event may include your full name, job title, email address, street address and employer.

Contacting KBC
KBC collects PII such as your full name, email address and contact information whenever you submit a question or suggestion, or request assistance.

Newsletters and technical articles
If you wish to subscribe to KBC's newsletter or receive details of technical articles, the KBC Site asks for contact information such as name and email address.

Other information collected by KBC
KBC collects certain technical information from your computer each time you request a page during a visit to the KBC Site. This information is collected from your computer's web browser and may include your IP address, operating system, web browser software (eg Internet Explorer and Firefox), and referrer website. IP addresses are not linked to PII.

Use of your information
Information collected on the KBC Site may be used to:

  • register you to access certain parts of the KBC Site;
  • send email notifications to you;
  • respond to your questions or suggestions
  • provide you with information you request; and
  • improve the quality of your visit to the KBC Site.

If your registration request is approved you will receive confirmation, sent to your email address.

Email notifications
If you request information about KBC's products and services, KBC may use your email address to send you communications about surveys, promotions, special offers or other opportunities with KBC and its partners.

Responses to your questions or suggestions

KBC will use your email address or other contact information provided by you to respond when you submit a question or suggestion, or request assistance.

Information you request
If you request KBC publications, newsletters or updates on technical papers, these will be sent to you using your email or postal address.

Improving the quality of your visit to the KBC site
KBC collects information about your computer (not your name, address, email address or telephone number) for the purpose of assessing the effectiveness of the KBC Site content and traffic. This data allows KBC to improve the quality of your visit by streamlining your ability to navigate the KBC Site and developing featured programs and content that will be of interest to KBC Site's members and visitors.

KBC may share aggregated demographic information with its partners. This is not linked to any personal information that can identify any individual person. KBC may partner with other parties to provide specific products and services. When you sign up for these products or services KBC may share names or other contact information necessary for the third party to provide these products or services. These parties are not allowed to use PII except for the purpose of providing these products and services.

The KBC Site contains links to other sites. Please be aware that KBC is not responsible for the privacy practices of such other sites. KBC encourages you to be aware of privacy practices when you leave the KBC Site and to read the privacy statements of each website that you access that collects PII. This privacy statement applies solely to information collected by the KBC Site.

Use of cookies by this website
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below details every cookie used by this website. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

KBC's legal obligations
KBC may be required by law to disclose information you have provided when obtaining products or services from KBC or its partners. KBC may also disclose information relating to someone who poses a threat to KBC's interests or whose activities could bring harm to others.

Changes to KBC's privacy statement
KBC reserves the right to modify or amend this Privacy Statement at any time and for any reason. If KBC decides to change its privacy policy, KBC will post those changes on the home page of the KBC Site so that users are always aware of what information is collected, how it is used and under what circumstances, if any, it may be disclosed. If at any point KBC decides to use PII in a manner other than as stated at the time of its collection, KBC will notify users by email. You will have a choice as to whether or not to allow KBC to use PII in this different manner. KBC will use PII in accordance with the privacy policy under which the information was collected or as subsequently agreed with you.

If you have questions about KBC's Privacy Statement, rel="noopener noreferrer" rel="noopener noreferrer" please email KBC at

Contacting KBC
KBC wants to ensure you have control over your online experience as a KBC Site user. When you need help, please use our support and feedback email forms located on the Contact us page.

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