The primary challenge of the project was to coordinate and improve communications and collaboration across two oil refinery sites which were situated 250 km apart.
KBC developed validated best-practice job performance profiles for operations, maintenance, technical, non-technical and managerial job positions. A corporate training management guide and training master plan were produced for all positions. KBC developed a plan for implementation and road map, and delivered train-the-trainer, knowledge development and performance training.
A full best-practice, competency-based capability development system was delivered. We've since completed additional classroom training and trained one of their in-house HR people to roll out job profile development for other roles.