KBC put together a dedicated Project Management Team that was installed onsite, full-time through to project completion. We developed process-unit-specific training and monitoring materials and tools, including:
- 21 best practice manuals, 128 self-discovery exercises and 121 situational exercises
- 21 unit-process monitoring dashboards
Foundational, principle-based training (covering distillation, fired heaters, principles of hydrocarbon processing and process troubleshooting) was provided to more than 850 Operations and Maintenance trainees. Unit-specific classroom and field coaching was provided to more than 700 Operations and Maintenance staff.
KBC provided more than 20,000 hours of structured foundational and principle-level classroom training and field coaching, all of which was executed safely and to the satisfaction of the customer. Unit-specific classroom training assessment pass rates exceeded 90% and the field coaching evaluation scores averaged 3.4 out of a possible maximum of 4.