Careers with KBC

Word Processor

Position: Temporary, Contract

Location: Mumbai, India

Reference: KBC-2019-088

Closing date: March 31, 2020


Main Aspects of Job

As a Word Processor in KBC’s Organizational Consulting Practice, your primary role is to format and produce electronic, custom training materials in a chemical, petroleum, industrial, process, or mechanical related field. Such materials include, but are not limited to manuals, tests, and answer keys, procedures, instructor’s guides, presentations, and reports prepared in such a form and quality as to be ready for publishing and deliver to the client, according to KBC’s Material Development guidelines and individual client standards.

Main Roles and Responsibilities

Project Related

  • Adhere to internal procedures, policies, and process as appropriate of all project documentation development within the project (SharePoint) workspace
  • Coordinate with key stakeholders with respect to documentation issues including: Global Document Control Manager, Project Managers, Information Technology (IT), regional administrative staff, and cross-regional project support/administrators when applicable
  • Complete formatting assignments according to set standards regarding order, clarity, conciseness, style, and terminology
  • Develop lengthy documents with multiple sections
  • Create and manage section breaks and their headers/footers
  • Develop Tables of Contents and Table of Figures using field codes
  • Develop bookmarks and cross-references within a document
  • Create and manage lengthy and complex tables
  • Insert landscape-oriented pages in amongst portrait oriented pages
  • Insert symbols and special characters (i.e., degree symbols; en-, -em, and non-breaking hyphens; non-breaking optional space characters; etc.)
  • Insert and manipulate graphics and other objects from Excel®, PowerPoint®, Visio®, Acrobat® and other applications
  • Utilize styles and templates to format a document
  • Utilize the Track Changes feature to record and manage commentingfunctions
  • Format cells, graphics, and object placement
  • Incorporate revisions to the materials in a consistent manner in keeping with the existing material
  • Produce work that conforms to specifications and is error free in a timely manner
  • Identify missing or unclear information that needs to be resolved by writers or client
  • Follow client’s standards in regard to client specific formatting requirements
  • Complete formatting of materials within deadlines in order that materials are delivered to the client in a timely manner
  • Notify Project Manager when suspect copyright violations (plagiarism, unauthorized use of third-party graphics, text with web hyperlinks, so forth) for investigation by the Project Manager
  • Keep an accurate register of time worked on each project
  • Provide appropriate and honest feedback on work received from writers, other KBC employees
  • Seek clarification of priorities when balancing multiple projects
  • Share word processing techniques with colleagues
  • Respect others’ roles and authority within the company
  • Solve problems by own initiative
  • Advocate for consistency in high quality standards
  • Be dependable in attendance and timeliness.
  • Request time off as far in advance as possible to help managers in planning project work load/hours
  • Follow procedures on file naming, SharePoint use, file retention, and so forth, in order to aid in the keeping of accurate records of the progress of a particular material’s development
  • Seek productive work

Principal Assessment Criteria

  • Customer satisfaction (Project Managers, Project Executives, KBCManagement Team)
  • Methodical and well-organized approach to the work environment
  • Ability to build strong working relationships, influence others and encourage new practices
  • Assertive but supportive
  • Good communication and Interpersonal skills
  • Ability to work well in a team environment under supervision and willingness to assist others
  • Ability to deal with short-time frames and handle multiple competing priorities
  • Level of self-motivation and initiative
  • Proactive personal development
  • Professional attitude and projection of professional company image
  • Ability to follow a plan while still being able to adapt quickly to client’s changing needs
  • Multi-task on various deadline-driven projects
  • Professional attitude and projection of professional company image
  • Ability to work semi-independently
  • Completion of work on schedule and according to established standards
  • Be dependable in attendance and timeliness

Position Requirements

The Word Processor must have the ability to develop and follow a plan while still being able to adapt quickly to client’s changing needs, multi-task on various deadline-driven projects, the ability to work semi-independently, and have people skills to work collaboratively with a team.

  • Advanced MS Word® experience
  • Intermediate or Advanced level of MS PowerPoint®, and Microsoft Excel®
    • A basic level of familiarity with Windows metafile (*.wmf or *.emf), Portable Network Graphics (*.png), and Joint Photographic Experts Group (*.jpg or *.jpeg) graphic files
    • A basic level of familiarity with database-form file management (i.e., Microsoft SharePoint®)
  • Proficient (Intermediate or Advanced level) in MS PowerPoint
  • Inserting graphics and other objects from Excel®. PowerPoint®, Visio®,
  • Acrobat® and other applications into MS Word®
  • Advanced or Intermediate level of familiarity with Portable Network
  • Graphics (*.png), and Joint Photographic Experts Group (*.jpg or *.jpeg)graphic files
  • MS SharePoint 2013 (desired)
  • Must have experience working in an integrated team environment
  • Requires minimum supervision
  • International experience

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