Careers with KBC

Technology Services Engineer (Energy Optimization)

Position: Full time

Location: Mumbai

Reference: ​KBC-2022-041

Closing date: January 13, 2023


Technology Services Engineer (Energy Optimization)

Department: Technology Services

Reporting To: Technology Support Leader

Main Aspects of Job:

• Work under the leadership of a senior professional in energy optimization implementation projects for industrial complexes by using Visual MESA Energy Management System (VM-EMS) solution, the leading energy real time optimization software in the process industry, with more than 120 large industrial complexes as active users worldwide.

• Help with the Technology Support desk

• Ensure technology support is delivered in a timely fashion to the highest quality and guaranteed satisfaction of customers

• Work alongside the VM-EMS Technical Lead to build and maintain relationships with internal and external clients ensuring their modelling needs are met and to grow the VM-EMS business

• Collaborate with other groups within KBC regarding projects, strategy definition and other items related to the growth of KBC Business.

Main Roles and Responsibilities:

• Client Relationship Management Technology support for internal and external customers via email, phone and in person

• Ensure client's needs and expectations are met with respect to KBC solutions and referring issues where necessary to appropriate specialist, or sales.

• Client liaison / discussion of technical aspects of work.

Project Related

• Configure and perform simulation and optimization by using VM-EMS to support industrial complexes.

• Implement simulation, monitoring, and optimization solution by using VM-EMS at client sites or remotely – deliver monitoring systems, operational models.

• Deliver sections or entire software training course independently

• Assist with training material development as needed

• Technology project management and related tasks


• Contribute to R&D tasks when needed (provide expert feedback, testing, among others)

• Assist with documentation and demo case development.

• Identify areas needing improvement, develop potential solutions.

Sales and Marketing Support

• Assist with client sales visits to demonstrate technology features.

• Collaborate with Sales and Commercial Services groups in proposal writing and project hrs. estimate, etc

• Identify/communicate/follow-up realistic potential sales opportunities.

• Provide support to KBC marketing events; represent Company at industry conferences, present papers

KBC Company Business

• Build / maintain awareness of KBC's other product lines.

• Actively support company Knowledge Management.

• Actively support company work process implementation and improvement.

• Ability to support projects for other product lines.

Position Requirements:

• BS or MS degree or equivalent in Chemical / Process Engineering.

• 3+ years of experience is an advantage.

• Knowledge of chemical processes with experience in modeling.

• Plant or refinery operational experience is a distinct advantage.

• Knowledge of site economics is a distinct advantage.

• Familiar with and able to use standard flow-sheeting packages.

• Familiarity with one or more additional KBC software products is a distinct advantage.

• Ability to work as a team member in complex technology areas.

• Experience working in a global organization and with different cultures is an advantage.

Competencies to be kept current:

• Chemical/Refinery/Upstream/Energy technology knowledge

• Verbal and written communication

• Persuasiveness

• Negotiation skills

• Adaptability

• Relationship development and management

• Stress tolerance

• Goal driven

• Analytical skills

Apply for this job:

Job Reference

First Name

Last Name


Home Number

Mobile Number

Address Line 1

Address Line 2




Post Code/ZIP

Which country or countries can you legally work in?

How did you hear about this job?

Willing to relocate?

CV - DOC, DOCX, TXT or PDF files only

Covering Letter (500 characters max)

By checking this box you’re agreeing to the KBC Privacy Policy.

Privacy Policy

Get the latest updates from KBC

Sign up to our newsletter to receive our latest innovations, viewpoints and be informed about any upcoming events.