Close

Search

Careers with KBC

Technology Services Consultant

Position: Permanent, Full-time

Location: Barcelona, Spain

Reference: KBC-2021-034

Closing date: June 28, 2021

Description

Main Aspects of Job:

  • Work alongside the Regional Technical Services Lead to build and maintain relationships with internal and external clients
  • Responsible for services deliverables such as support, project work and/or training.
  • Mentoring of staff on a technical capacity during projects and/or activities
  • Work alongside sales and SMEs in technical proposals for services/implementation projects.

Main Roles and Responsibilities:

  • Support contact for internal and external clients, including Helpdesk support via email, phone and in person
  • Ensure client's needs and expectations are met with respect to KBC software and referring issues where necessary to appropriate specialist, or sales.
  • Client liaison / discussion of technical aspects of work, as well as project specifications and documentation
  • Project Management of small to medium scale projects as required.
  • Implement solutions at client sites – Model design and configuration, system installation and testing
  • Technical mentorship to engineers in the team
  • Deliver sections or entire software training course independently
  • Contribute to R&D tasks when needed.
  • Participate in software testing and provide feedback for assigned technology.
  • Assist with documentation and demo case development.
  • Identify areas needing improvement, develop potential solutions.
  • Assist with client sales visits to demonstrate technology features.
  • Identify/communicate/follow-up realistic potential sales opportunities.
  • Provide support to KBC marketing events; Represent Company at industry conferences, present papers.
  • Build / maintain awareness of KBC's other product lines and the ability to support them
  • Actively add to company Knowledge Management.
  • Actively support company work process implementation and improvement.

Position Requirements:

  • BS or MS degree or equivalent in Chemical / Process Engineering
  • Strong leadership and organizational skills
  • Knowledge of refining and energy processes with experience in modeling.
  • Advanced knowledge of products in assigned Business Line.
  • Ability to work as a team in complex technology projects.
  • Ability to lead and manage a complex workload and a team of professional engineers.
  • Experience working in a global organization and with different cultures is an advantage.
  • Competencies to be kept current:
    • Verbal and written communication
    • Persuasiveness
    • Adaptability
    • Relationship development and management
    • Stress tolerance
    • Goal driven
    • Analytical skills
    • Ability to mentor junior engineers

Apply for this job:

Job Reference

First Name

Last Name

Email

Home Number

Mobile Number

Address Line 1

Address Line 2

City

State/Province/Region

Country

Post Code/ZIP

Which country or countries can you legally work in?

How did you hear about this job?

Willing to relocate?

CV - DOC, DOCX, TXT or PDF files only

Covering Letter (500 characters max)

By checking this box you’re agreeing to the KBC Privacy Policy.

Privacy Policy

Get the latest updates from KBC

Sign up to our newsletter to receive our latest innovations, viewpoints and be informed about any upcoming events.