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eTE Consultant

Position: Permanent, Full-time

Location: Houston, TX

Reference: KBC-2019-046

Closing date: November 30, 2019

Description

Main Aspects of Job:

Support projects under direction of Project Manager with the development of training manuals, procedures, and/or other documentation that meet KBC standards and client requirements and supports the completion of the project scope.

Main Roles and Responsibilities:

Technical Writer

  • Data Collection
  • Writing of manual(s) and procedures
  • Identification, development and/or validation of drawings
  • Facilitating technical reviews
  • Collaboration with client
  • Meeting timelines, schedules, and quality standards

Consultant

  • Interacting with client
  • Managing client expectations
  • Communication (written and verbal)
  • Support Project Managers and Senior Consultants

Project Support

  • Support project team
  • Communicate issue or opportunities
  • Ensure product quality
  • Assist in the meeting of deadlines and milestones
  • Provide input to project reports

Sales

  • Support the sales process (Meetings, developing Scope of Work documents, hours estimation, etc.)
  • Promote KBC products and services when possible
  • Communicate sales opportunities to Project manager or other KBC personnel when appropriate
  • Share competitor information

Trainer/Trainee

  • Assist in the development of other KBC employees
  • Facilitate selected workshops
  • Complete all required training
  • Provide input on training improvement or needs

Position Requirements:

Assessment Criteria

  • Understanding/experience of refining/petrochemical businesses
  • Good writing skills (Manuals and procedures)
  • Good verbal and written communications skills
  • Willing to travel and spend time on work sites
  • Good facilitation skills
  • Good computer skills (MSOffice products)
  • Experience in the development and delivery of training
  • Willingness to travel

Desired Experience

  • 5+ years of experience working in the refining/petrochemical/upstream industry
  • 2+ years’ experience in technical writing
  • Experience in the development and delivery of training and training materials
  • Experience in technical, management or organizational consulting a plus

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